Centralize Every Conversation
with Universal Inbox
In the digital age, communication sprawl is real. Universal Inbox by InfiniFlow bridges the gap, providing a centralized hub for all your business conversations, regardless of the channel.
Key Benefits
Unified Communication
No more juggling between email clients, chat apps, or SMS platforms.
Enhanced Productivity
Easily track, monitor, and manage all conversations in one place.
Improved Response Time
With everything at your fingertips, ensure timely responses and never miss a message.
Universal Inbox Highlights
Unified Communication
No more juggling between email clients, chat apps, or SMS platforms.
Take Conversations On-the-Go
Access your Universal Inbox through both our web and mobile apps, ensuring that you can continue vital conversations and respond promptly, no matter where you are.
Collaboration Made Simple
Share visibility of messages with all team members, so anyone can respond to incoming chats and messages.
Conversation AI
Revolutionize customer engagement with Conversation AI. Equip the bot to manage conversations, answer questions, and schedule appointments directly through your Universal Inbox – making customer interaction completely hands-off.
Use Case
Sarah, a small business owner, gets inquiries through email, website chat, and SMS. Before InfiniFlow’s Universal Inbox, she constantly switched between platforms. Now, she views and manages all her communications in one place, boosting her efficiency and ensuring no lead is overlooked.
FAQs
Which communication channels can be added to Universal Inbox?
InfiniFlow currently supports the following channels: SMS, Email, Website chat, Instagram/Facebook DMs, Reviews, and Google Messaging,
Which email client can I integrate with Universal Inbox?
InfiniFlow currently supports integration with Gmail as a 2-ways sync.
