Convert Casual Browsers into Connected Conversations
Engage with website visitors instantly, whether through immediate live chat or by seamlessly transitioning the conversation to SMS. InfiniFlow’s Web Chat offers flexibility and efficiency, allowing you to capture visitor curiosity, gather crucial information, and maintain the dialogue in real-time or on-the-go, ensuring no opportunity for engagement is missed.”
Key Benefits
Immediate Engagement
Offer visitors an immediate channel to communicate, capturing their interest at its peak.
Capture Crucial Details
Gather necessary details like name and phone number, facilitating seamless off-site conversations.
Integrate with Universal Inbox
Every message sent via Web Chat lands directly in your centralized Universal Inbox.
Web Chat Highlights
Capture On-the-Spot Interest
Before they leave, engage visitors and turn fleeting curiosity into lasting interest.
Lead Capture Made Easy
No more missed opportunities. Secure essential details and continue the dialogue even if they’ve moved on.
A Fluid Transition to SMS
No abrupt endings. Seamlessly take your web-based chats to a more personalized SMS conversation.
Use Case
Susan runs a local flower shop with an online presence. A website visitor is looking for a special floral arrangement for an anniversary but is unsure if it can be delivered on the same day. Utilizing Web Chat, Susan instantly receives the inquiry and the conversation transitions smoothly to SMS as the customer leaves the website. Susan assures the customer that same-day delivery is possible. Satisfied with the quick and helpful response, the customer places an order for a custom bouquet.
FAQs
Can I adjust the look and feel of the Web Chat widget to match my site?
Absolutely! InfiniFlow’s Web Chat can be tailored to resonate with your brand’s look and message.
What if no one from my team is available to respond immediately?
Not to worry. Even if your team can’t reply instantly, the chat’s details will be a message in your Inbox, and you can get back to the visitor via SMS ensuring no lead is lost.
Want to ensure no website visitor goes unattended?
Experience InfiniFlow’s Web Chat firsthand.
Experience InfiniFlow’s Web Chat firsthand.
